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Barriers to Effective Communication
Effective communication is more than speaking English. Interpersonal Communication fails due to several reasons. Even factors as taking physical presence or emotional attachments for granted.
A skilled communicator must be aware of barriers and the ways to address them in order to stay connected to the audience.
To understand better, let's categorise the barriers:
- Attitudanal Barriers:
The first to mention are the attitudanal barriers; behaviours or perceptions that prevent people from communicating effectively. This can lead to frequent conflictsof being misunderstood. It is important to be self aware and overcome this problem in order to be effective.
2. Psychological Barriers:
The psychological state of the reciever or sender is highly important during communication as it will influence how the message is sent, recieved and persceived. Stress, anxiety and low self esteem are areas that get triggered with even the most simplest of messages.
3. Cross Cultural Diffrences:
The norms of social interactions between cultures and between social settings vary greatly. So, the way messages are sent, recieved or perceived vary too.
4. The Ladder of Inference:
Imaging of what they expect to hear ; expectations and prejudices ofetn lead to assumptions. First proposed by Chris Argyris in 1970, the ladder of inference is a way of describing how you move from a piece of data (a comment made to you) through a series of mental processes to a conclusion. Example:How someone else has interpreted something you did or said and altered the meaning completely, something that you never intented.
5. Active Listening:
Active Listening is Intent listening rather than passively hearing. Intent listening is also demonstrated with gestures and clues which encourage or discourage the speaker to feel at ease, be heard and speak honestly.
An effective communicator should anticipate barriers, understand barriers and minimise barriers in any verbal transaction.